Shipping

Ready-to-Post Products

Most of our ready-to-post items are dispatched within 1–3 working days. Please refer to individual product listings for specific dispatch times, as some may vary.

During busier periods (such as sales or seasonal peaks), dispatch times may take a little longer.

UK Shipping

  • Orders are usually dispatched within 1–3 working days (unless otherwise stated).

  • Once dispatched, delivery typically takes 2–5 working days.

  • We currently ship using Royal Mail, Evri, and DPD, depending on the size, weight, and destination of your parcel.

Please note: We cannot be held responsible for courier delays once your parcel has left us.

Order Tracking

Once your order is dispatched, you’ll receive a confirmation email with your tracking number and courier details.

You can track your parcel using the links below:

Pre-Ordered Products

Pre-order items will include an estimated arrival date on the product page. While we do our best to provide accurate information, this date may change due to unforeseen shipping delays. Your patience is appreciated!

  • If your order contains both in-stock and pre-order items, the full order will be shipped together when the pre-order item is ready.

  • If you’d like the available items sent sooner, we recommend placing a separate order.

Once we receive the pre-ordered products, we aim to dispatch them within 1–3 working days.

 

Additional Information

Multiple Items

If you’ve ordered more than one item, your products may arrive in separate parcels. This is especially common with items dispatched directly from our brand partners.

Packaging & Sustainability

At Grace and Fox, we care about our impact on the planet. That’s why your order may arrive in recycled packaging—including reused boxes from our suppliers or previous deliveries. If you'd prefer a plain, unbranded box, just pop us a note at checkout and we’ll do our best to accommodate.

We encourage you to reuse or recycle these materials wherever possible.

Delivery Address

Orders are shipped to the delivery address provided at checkout. Please double-check that your details are correct, as Grace and Fox cannot be held responsible for parcels sent to an incorrect address.